Privacy Policy

Nakagawa Masashichi Shoten Co., Ltd. (hereinafter referred to as "our company") believes that the appropriate handling and protection of customers' personal information is our responsibility. Our company will endeavour to appropriately handle and protect the personal information that we acquire and hold, based on the Personal Information Protection Act and this Privacy Policy (basic policy regarding the protection of personal information).

"Personal information" refers to information about a living individual that falls under any of the following:
1) Information that can identify a specific individual based on the name, address, date of birth, sex, occupation, telephone number, email address, etc. contained in the information, and that can be easily compared with other information and thereby identify a specific individual;
2) Information that includes a personal identification code (letters, numbers, symbols, or other codes that can identify a specific individual, such as My Number, driver's license number, etc.).

We will acquire your personal information (including non-personal information) by appropriate means within the scope necessary for the performance of our business.

The personal information, etc. that we obtain from customers is as follows:

• a) Name, furigana
• b) Address
• c) Your phone number
• d) Email address
• e) Gender
• f) Date of birth, age
• g) Name, address, and telephone number of your place of employment
• h) Department, position, main duties at work, etc.
• i) Registered password
• j) Shipping information
• k) Financial institution account information
• l) History of products and services purchased from us
• m) Usage history of points allocation, ownership, and use related to our point service
• n) History of obtaining, possessing and using our coupons
• o) Review posting history and content regarding the Company or its products and services on the Company website and other websites
• p) Information relating to inquiries to the Company, such as inquiry history, inquiry content, and other inquiries
• q) When you access our website, the date and time of access, the operation details, the device used for the access, and other information related to the access
• r) Information such as your behavioral history on our website and other websites obtained through the use of web tracking technologies such as cookies and other identifiers (hereinafter referred to as "Cookies, etc.")

We will use your personal information for the following purposes:

• a) Acceptance, confirmation and inquiry of product purchases, service applications, and applications to participate in events and seminars
• b) Delivery of products, provision of services, and hosting of events and seminars
• c) Billing and settlement of fees for products, services, events and seminars
• d) Contact regarding after-sales service for products, services, events and seminars
• e) Member registration, changes to member information, and management in order to use the services provided at the online shop operated by the Company, other Company websites, and each of the Company's physical stores, etc.
• f) Identity Verification
• g) Recording, analysis, and response to customer inquiries (we may keep records such as recording telephone calls)
• h) Sending and delivering requested materials, rewards, gifts, etc.
• i) Marketing, research, development, and improvement of products, services, events, seminars, campaigns, content, etc. (including sales methods, after-sales service, and other related services)
• j) Promotion and advertising (including those optimized for customers) related to products, services, events, seminars, campaigns, content, etc. (including sales methods, after-sales services and other related services)
• k) Analysis of information such as your web activity history using access analysis tools for the purposes of i) and j) above
• l) Notification regarding information about our company and group companies
• m) Notification of changes to our terms and conditions
• n) To investigate, monitor, analyze, inquire, contact, and respond to violations of our contracts and terms of use, such as purchases for commercial or resale purposes, illegal activities, and unauthorized access, etc.
• o) Creation of information that has been processed to a state in which a specific individual cannot be identified and provision of such information to a third party

Except in the following cases, we will not handle your personal information beyond the scope necessary to achieve the previously specified and publicly announced purposes of use without your consent.

• a) When required by law
• b) When it is necessary for the protection of human life, body, or property and it is difficult to obtain the customer's consent
• c) When it is particularly necessary for the improvement of public health or the promotion of healthy child development and it is difficult to obtain the customer's consent.
• d) When it is necessary to cooperate with a national or local government agency or a person commissioned by them in carrying out business prescribed by law, and obtaining the customer's consent is likely to impede the performance of said business.

Except in the following cases, we will not disclose or provide your personal information to a third party (excluding the recipients in the following paragraph) without your consent.

• a) When required by law
• b) When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the customer's consent
• c) When it is particularly necessary for the improvement of public health or the promotion of healthy child development and it is difficult to obtain the customer's consent.
• d) When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the customer's consent is likely to impede the performance of those duties.
• e) When a customer enters information into a section that is intended to be made public, such as a profile page

We may provide your personal information to specific persons in the following cases:

• a) When personal information is provided in connection with entrusting all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use that has been specified and publicly announced by the Company to the customer in advance
• b) When personal information is provided in connection with business succession due to a merger or other reasons.
• c) When personal information is jointly used with a specific person. However, in such cases, the customer will be notified in advance or made available to the customer with easy access to the fact that personal information will be provided to a specific person, as well as the items of personal information to be jointly used, the scope of the parties to joint use, the purpose of use by the parties and the name or title of the person responsible for managing the personal information.

We may jointly use your personal information as follows:

• a) Items of personal information to be jointly used: Items set out in Section 2 of this Privacy Policy
• b) Scope of parties using the information jointly: Our group companies ( please check here )
• c) Purpose of use by joint users: as set forth in Section 3 of this Privacy Policy
• d) Name of the person responsible for managing the personal information of those who jointly use the information: Nakagawa Masashichi Shoten Co., Ltd. Representative Director Jun Nakagawa

We will endeavour to keep your personal information accurate and up-to-date, take appropriate measures to prevent it from being used for any other purpose, and take necessary and appropriate technical and organizational safety control measures to protect against unauthorized access, falsification, leakage, loss, and damage.

In order to ensure the safe management of your personal information, we will appoint a personal information protection manager and provide necessary and appropriate supervision to employees by establishing internal regulations and manuals regarding safe management, as well as providing employees with the necessary education and training to ensure the appropriate handling of personal information.

We may entrust all or part of the handling of personal information in the sales of products and services, product delivery, product repair, event and seminar participation application acceptance, marketing, and other general business activities of our company to the extent necessary to achieve the purpose of use, and provide personal information to the entrusted party accordingly. In
such cases, we will select an entrusted party that is deemed to handle personal information appropriately, and in the entrustment contract, we will properly stipulate obligations equivalent to those stipulated in the Personal Information Protection Regulations, this Privacy Policy, and other regulations of our company regarding safety management, confidentiality, conditions for re-entrustment, return of personal information at the end of the entrustment contract, and other matters related to the handling of personal information, and we will provide necessary and appropriate supervision to the entrusted party.

If you wish to disclose, correct, add or delete content, notify the purpose of use, suspend or erase use, or suspend provision to a third party (hereinafter referred to as "Disclosure, etc."), please fill in the required items in the application form specified by our company (1) below, attach a copy of your identity verification document (one of the following: driver's license, passport, health insurance card, pension certificate, etc.) (if the request is made by a representative, please also attach the identity verification document of the representative and a document that can verify the representative's authority as stated in the application form (1) below), and send it by mail to the address in (2) below for the disclosure, etc. request. A fee of 1,000 yen will be charged for each request for disclosure, etc. (see the application form (1) below for payment methods). Please note that we do not accept requests by any method other than mail as specified in this section.

Notes

• (1) Application form:
  Request for disclosure of personal information
• (2) Send to:
  Nakagawa Masashichi Shoten Co., Ltd. Business Support Department, Management Division, Legal Affairs Section
  Address: 1112-1 Higashikujo-cho, Nara City, Nara Prefecture

However, we may not be able to comply with requests for disclosure, etc. in the following cases:

• a) If we are unable to verify your identity
• b) If there are any deficiencies in the required application documents
• c) When the subject of a request for disclosure, etc. does not correspond to personal information held by our company
• d) When there is a risk of harm to the life, body, property or other rights and interests of the customer or a third party
• e) When there is a risk of causing significant disruption to the proper performance of our business
• f) If it would violate other laws and regulations
• g) When the Company is not obligated to disclose information under the Personal Information Protection Act or other laws and regulations

We use cookies, etc. sent to and stored on your computer, mobile phone, smartphone, or other information terminal to improve the convenience of browsing our website, manage login information, deliver advertisements, or analyze information such as behavioral history (including access analysis using "Google Analytics" provided by Google LLC, "Sprocket" provided by Sprocket, Inc., the real-time recommendation service "Agent Recommender" provided by Silver Egg Technology Co., Ltd., "Unisearch" provided by Universal Knowledge Co., Ltd., and the review posting service "ReviCo" provided by ReviCo Co., Ltd., as well as their associated services). We or a third party commissioned by us may use cookies, etc. to obtain information such as your behavioural history on our website and other websites, but the information obtained in this way does not identify you as an individual, such as your name or date of birth.
If you do not wish to have information obtained through cookies, etc., you can disable cookies, etc. in the settings of your browser. However, in that case, you may not be able to access all or part of the website's functions, which may limit your overall convenience. For information on how to check your browser settings and disable cookies, etc., please see the official support page of each browser.
Please check the following websites for information on how data is collected and processed by Google Analytics and Sprocket, and how data collected and used by Aigent Recommender, Unisearch, and ReviCo is handled.
Google's use of data: https://policies.google.com/technologies/partner-sites?hl=ja
Sprocket Personal Information Protection Policy: https://www.sprocket.bz/privacy.html
Silver Egg Data Policy: https://www.nakagawa-masashichi.jp/img/pdf/silveregg.pdf
Unisearch Cookie Policy: https://universal-knowledge.co.jp/cookie-policy/
ReviCo Privacy Policy: https://www.revico.jp/privacy.html

When you enter your personal information on our website, we use SSL (Secure Sockets Layer) technology to ensure security and to prevent the information you enter from being intercepted, interfered with, or tampered with.
*SSL is a function that encrypts information to prevent wiretapping and data tampering when sending and receiving data. Using SSL makes it possible to send information more safely.

If you have any comments, questions, complaints or other inquiries regarding our handling of your personal information or this Privacy Policy, please contact us at the address listed below.

Notes

• Nakagawa Masashichi Shoten Co., Ltd.
• Business Support Department Administration Division Legal Affairs
• Address: 1112-1 Higashikujocho, Nara City, Nara Prefecture
• Contact information (inquiry form)
  https://nakagawa1716.com/pages/contact

This privacy policy may be changed from time to time as necessary due to changes in laws and regulations, business operations, and other reasons. Any changes to the privacy policy will be announced on this website.